Data controller
The data controller for the personal data you provide when booking or interacting with this booking site is iRevenue Properties operating B&B giardini di Iside & osiride at Casamicciola Terme, IT. For privacy enquiries, please contact the property directly through the contact details published on its website.
Data Protection Officer (DPO)
Where required by law, the property appoints a Data Protection Officer reachable at the address above. If you have not received a direct response within a reasonable time, you may contact the data controller using the channels above.
What we process, why, and on what legal basis
a) Reservation and stay management
Data: First and last name, contact details (email, phone), billing address, identity-document data required by national check-in registration laws, payment details, special requests.
Legal basis: Performance of a contract / pre-contractual measures and compliance with legal obligations (Art. 6(1)(b) and (c) GDPR).
Retention: For the duration required to fulfil the booking and for the periods imposed by tax, accounting, and public-safety legislation. Encrypted payment details are retained for up to 15 days after the guest's departure to handle disputes and refunds.
b) Quote and information requests
Data: First and last name, email, phone.
Legal basis: Pre-contractual measures at your request (Art. 6(1)(b) GDPR).
Retention: For the time strictly necessary to handle the request.
c) Marketing communications
Data: Name, email, language, stay preferences.
Legal basis: Your explicit consent, which is freely given and can be withdrawn at any time using the unsubscribe link in every message (Art. 6(1)(a) GDPR).
Retention: Until consent is withdrawn, or no later than five years from the consent date.
d) Defence of legal rights
Data: Identification data, contract execution data.
Legal basis: Legitimate interest in establishing, exercising or defending legal claims (Art. 6(1)(f) GDPR).
Retention: For the duration necessary to enforce or defend legal rights.
Who we share your data with
- iRevenue, our property-management and booking-engine platform, acting as a data processor under Art. 28 GDPR — strictly to operate this booking site, handle reservations, and send transactional messages on our behalf.
- Payment service providers (e.g. Stripe) — to process card payments. They act as independent data controllers for fraud-prevention and transaction settlement.
- Email and messaging providers (e.g. transactional email relay) — strictly to deliver booking confirmations and operational messages.
- Public authorities — where national check-in registration or tax legislation requires (e.g. police/public-safety guest registration).
- Legal advisors — where necessary to establish, exercise or defend legal claims.
Transfers outside the EU/EEA
Personal data is processed inside the European Union / European Economic Area. Where a processor (for example a payment provider) transfers data outside the EU/EEA, transfers are protected by Standard Contractual Clauses approved by the European Commission or by an adequacy decision.
Your rights
Under Articles 15–22 GDPR you have the right to:
- request access to the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request erasure of your data (right to be forgotten), where applicable;
- request restriction of processing;
- request data portability;
- object to processing based on legitimate interest, including direct marketing;
- withdraw consent at any time, where processing is based on consent.
Requests can be sent to the data controller using the channels above. We will reply within 30 days. You also have the right to lodge a complaint with the Italian supervisory authority (Garante per la protezione dei dati personali) or with the data-protection authority of the EU member state where you live or work.
Cookies and tracking
This booking site uses strictly necessary cookies to operate. Analytics and marketing cookies are loaded only with your consent — see the cookie policy for the full list and retention periods.